08-19-2008, 08:32 AM
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Master Modeler
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Join Date: Jan 2007
Posts: 1,019
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Quote:
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Originally Posted by Shreadvector
Could they have folks on <gasp> "vacation"? It is not a giant company and if someone is out sick or on vacation or travelling to support a trade show, then things will take longer. Sure, someone might fill in, but it is probably in addition to their normal tasks.
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I'm not complaining. I'm in no hurry. Just wanted to relay my most recent attempt at contacting CS, and have had (or heard of) similar experiences in the past. Other times, I've called the 1 800 and gotten someone right away who handled my request. My only point is, they can be inconsistent. |