Race58
10-06-2008, 08:08 PM
I know I don't have to tell most of you what kind of company Carl & Sheryl run at Semroc but for those that don't and even for those that do here is a little story.
I noticed on my email that a shipment was on the way from Semroc the other day and I couldn't for the life of me remember what I ordered(Imagine that! :rolleyes: )
Today I go to the mailbox and find this long package there from Semroc. Great,, now I will be able to remember.:)
I open the box to find one of their new kits which is a OOP Repro of the "Orbital Transport".:surprised:.
There is no packaging slip and of course I don't remember if I ordered one or not because I was going to.
It was a favorite of mine and in other threads I have posted about still having a small piece left of my original from the 70's and the problems I and others had with PD Rocketry in the last year. They had made a repro and I ordered one along with a Gemmni Titan. To make a long story short because there are many threads addressing that problem,, I never received either of them.
I sent an email to Semroc so I can find out if I owe them for something that I had ordered but didn't remember that I had. I thought that it could be possible because they have sent me stuff earlier before I paid to speed up the delivery and sent me an email telling me the total and saying "to send the payment out when you have time". How many companies will do that these days?(There was alot of them when I was young but they are far a few between now.)
Anyway I get the following email back from Sheryl,,,,
Ed,
Sorry for the confusion. Guess I should have put a note in the boxes.
SuperSaber had the same questions. We read on TRF that you and SuperSaber
had ordered and paid for an Orbital Transport but didn't receive one. We
thought you both should have one even if it isn't from PD Rocketry.
Hope you enjoy it.
Sheryl
Well I was blown away to say the least as I'm sure is SuperSabre.
All I can tell you all is that Carl & Sheryl put out super quality kits and parts and their customer service is second to none not just for this (Which as far as I'm concerned goes "Above and Beyond") but for many other times that I have either asked a question or placed an order. Each time it is handled swiftly and with a caring that you usually only get from a best friend or family.
I personally want to thank them both for this kind act publicly here and to say that I WILL "Pay this Foward" somehow in their name.:)
I noticed on my email that a shipment was on the way from Semroc the other day and I couldn't for the life of me remember what I ordered(Imagine that! :rolleyes: )
Today I go to the mailbox and find this long package there from Semroc. Great,, now I will be able to remember.:)
I open the box to find one of their new kits which is a OOP Repro of the "Orbital Transport".:surprised:.
There is no packaging slip and of course I don't remember if I ordered one or not because I was going to.
It was a favorite of mine and in other threads I have posted about still having a small piece left of my original from the 70's and the problems I and others had with PD Rocketry in the last year. They had made a repro and I ordered one along with a Gemmni Titan. To make a long story short because there are many threads addressing that problem,, I never received either of them.
I sent an email to Semroc so I can find out if I owe them for something that I had ordered but didn't remember that I had. I thought that it could be possible because they have sent me stuff earlier before I paid to speed up the delivery and sent me an email telling me the total and saying "to send the payment out when you have time". How many companies will do that these days?(There was alot of them when I was young but they are far a few between now.)
Anyway I get the following email back from Sheryl,,,,
Ed,
Sorry for the confusion. Guess I should have put a note in the boxes.
SuperSaber had the same questions. We read on TRF that you and SuperSaber
had ordered and paid for an Orbital Transport but didn't receive one. We
thought you both should have one even if it isn't from PD Rocketry.
Hope you enjoy it.
Sheryl
Well I was blown away to say the least as I'm sure is SuperSabre.
All I can tell you all is that Carl & Sheryl put out super quality kits and parts and their customer service is second to none not just for this (Which as far as I'm concerned goes "Above and Beyond") but for many other times that I have either asked a question or placed an order. Each time it is handled swiftly and with a caring that you usually only get from a best friend or family.
I personally want to thank them both for this kind act publicly here and to say that I WILL "Pay this Foward" somehow in their name.:)