Since there has been a fair share of ugliness about a vendor in another thread, I thought I'd start one where I mention the support I've received over the years. I'm sure I'll overlook some vendors who deserve to be mentioned but I won't do so intentionally. I will skip Sheri's Hot Rockets because I've said my piece in that other thread. Some of the vendors I've purchased from are:
What can I say about all the people at Semroc? Saying that they are the best of the best doesn't do them justice. High quality products, high quality support, and the nicest people you could ever meet. They are, hands down, the best model rocketry company there is.
Jim is another of the crown jewels of the model rocketry world. He produces high quality, innovative kits and supports them well. He also supports the hobby generously through donations to various events. NSL 2007 was much better due to his involvement and sponsorship.
When I first got into reloadable motors I was a bit confused by some of the assembly instructions. I called Aerotech and was connected to Gary - he walked me through the assembly of the motor over the phone. Later, I found that the instructions were clarified to make the assembly steps more clear but Gary's willingness to help me out was great. Again, great products, great support.
For many of my larger kits I get my parts from LOC. They have always delivered what I need quickly.
Very cool, retro designs. Very good support.
Some of the finest, albeit limited production, scale kits I have ever seen. Wonderful stuff and, again, great support.
Advance Rocketry Group
One of the first vendors I purchased from when I got back into the hobby. Very easy to deal with even though they were shipping from Canada and dealing with those issues. First rate.
Feel free to add your comments about the vendors that you deal with.
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